SHIFENG
ELECTRONIC

Any good system must be robust. Ours certainly covers that, which can be seen by the depth of analysis in the simplest report and the degree of complexity of all the possibilities and potential interferences in an environment which maintains chain of custody. Even after complete training, process controls need to be maintained to be effective.

Process checklists are matched to international and internal methods and standards. These are reviewed periodically and when alerts are provided for revision changes to those standards. Checklist entries are input directly into our system, which also controls who can access the checklists for each process.

This entirely internally developed system, which is named Pegasus, then populates the basic report for review and analysis by the controlling engineer, a Level 2 position. The completed report must then be approved by a Senior Engineer, a Level 3 position, which requires a daunting 10 years’ experience and completion of our internal certification program.

If at any point an engineer or technician has a question about a result or the test plan entered by Sales, they can reject the process and return it to the prior stage. Sales then has the right to review reports to make sure the customer requirements were met before the report can be issued.

Pegasus also maintains revision control, so anytime an additional process is added, it is recorded in the revision history shown on the last page of the report. For example, we inspect samples and found some of those samples are damaged. A report is issued showing the nonconformance and if the customer requests a complete sort to remove any defective samples, a second report would be issued